Terms of service

These Terms of Service apply when customers access the VogueVista website or purchase products from our online store.

By using the website or submitting an order, the customer agrees to these terms.

Store Information

Store Name: VogueVista
Email: balastore54@outlook.com
Phone: +44 7413 282923

Address:
2 Gresham Gardens
Nottingham
NG2 7SR
United Kingdom

Customer Eligibility

To place an order, customers must:

Be at least 18 years old
Have legal capacity to enter into a contract
Provide accurate and complete information
Be authorised to use the selected payment method

Website Use

Customers and visitors must not:

Use the website unlawfully or fraudulently
Provide false or misleading information
Attempt unauthorised access
Introduce malicious software or harmful code
Interfere with website security or operation
Copy website content without permission
Use stolen or unauthorised payment information

VogueVista may restrict access where it reasonably believes that the website is being misused.

Product Information

We make reasonable efforts to present product descriptions, photographs, colours, materials, measurements, prices and availability accurately.

However:

Colours may vary depending on the customer’s screen or device
Measurements may be approximate
Packaging may differ from photographs
Images may include accessories that are not supplied
Minor product details may change

Customers should review the complete product description before ordering.

Sizing and Fit

Sizing and fit may vary between products and manufacturers.

Customers should review all available product measurements and sizing information before placing an order.

Sizing guidance is provided for assistance but cannot guarantee a particular fit, as body shape and personal preferences vary.

Prices

Product prices and applicable delivery charges will be displayed before checkout is completed.

Prices may be updated at any time. Changes will not normally affect orders that have already been accepted.

Where an obvious pricing error occurs, VogueVista may cancel the affected order and refund any payment collected.

Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An order acknowledgement confirms receipt but does not necessarily confirm acceptance.

A binding contract is formed when VogueVista accepts or dispatches the order.

We may reject or cancel an order where:

A product is unavailable
Payment cannot be authorised
Delivery information is incomplete
There is an obvious pricing or product error
Fraud or unauthorised activity is reasonably suspected
The order breaches these terms

Payments collected for cancelled orders will be refunded.

Payment

Full payment is normally required at checkout.

Customers confirm that the payment information supplied is accurate and that they are authorised to use the selected payment method.

Payments may be handled by independent payment-service providers.

Delivery

Available delivery options, charges and estimated delivery periods will be displayed on the website, during checkout or in the order confirmation.

Delivery periods are estimates and may be affected by courier disruption, weather, public holidays or circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate delivery information.

Returns and Refunds

Eligible products may be returned in accordance with our Refund and Return Policy.

Certain personalised, altered, opened, worn, washed or hygiene-sensitive products may not qualify for change-of-mind returns.

These restrictions do not affect remedies available where a product is faulty, damaged, incorrect or not as described.

Promotions and Discount Codes

Unless otherwise stated:

Only one discount code may be used per order
Codes cannot be exchanged for cash
Codes cannot normally be applied after checkout
Promotions may apply only to selected products
Offers remain subject to availability
Discounts may exclude delivery charges

VogueVista may correct or withdraw a promotion affected by an obvious error, fraud or misuse.

Customer Accounts

Customers are responsible for:

Keeping account information accurate
Protecting passwords and login details
Preventing unauthorised access
Informing VogueVista about suspected unauthorised activity

Accounts used fraudulently or unlawfully may be suspended.

Reviews and Customer Content

Reviews and other submitted content must:

Reflect a genuine experience
Be accurate and lawful
Not infringe another person’s rights
Not contain defamatory, abusive or threatening material
Not contain malicious software
Not disclose private information without permission

VogueVista may remove content that breaches these requirements.

Intellectual Property

Unless otherwise stated, website text, images, branding, graphics, layouts and design are owned by or licensed to VogueVista.

Website content must not be copied, reproduced, distributed, modified or commercially used without prior permission.

Website Availability

VogueVista does not guarantee uninterrupted or error-free website access.

Access may occasionally be restricted for maintenance, security, technical updates or circumstances outside our reasonable control.

Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful.

VogueVista is responsible for foreseeable losses resulting from our breach of contract or failure to use reasonable care.

We are not responsible for losses caused by:

Incorrect information supplied by the customer
Failure to review sizing or product information
Misuse of a product
External services outside our reasonable control
Unauthorised account access caused by failure to protect login details

Consumer terms must not attempt to exclude responsibility for faulty or misdescribed goods or other liabilities that cannot lawfully be excluded.

Governing Law

These terms are governed by the laws of England and Wales.

Contact Us

Email: balastore54@outlook.com
Phone: +44 7413 282923