This Payment Policy explains how payments are handled when purchasing from VogueVista.
Payment at Checkout
Full payment is required when an order is placed unless another arrangement is clearly displayed during checkout.
Available payment methods will be displayed before the customer submits payment.
Payment Authorisation
By placing an order, the customer confirms that:
- The payment information provided is accurate
- They are authorised to use the selected payment method
- Sufficient funds or credit are available
- They agree to pay the complete order total
Secure Payment Processing
Payments may be processed by independent payment-service providers using their own security systems.
VogueVista does not normally receive or store complete debit or credit card details.
Payment Currency
The applicable currency and complete order total will be displayed during checkout before payment is submitted.
Payment Verification
Orders may be subject to reasonable payment and fraud-prevention checks.
We may contact customers to verify billing, delivery or payment information. An order may be delayed or cancelled if verification cannot be completed.
Declined Payments
Where payment is declined, the order may not be accepted or processed.
Customers should verify that:
- Payment information is correct
- The card has not expired
- Sufficient funds are available
- The billing address matches the payment account
- The payment provider has not blocked the transaction
Incorrect or Duplicate Charges
Customers should contact VogueVista promptly if they believe they have been charged incorrectly or more than once.
Please include the order number and relevant transaction information.
Complete card numbers, passwords and card security codes must not be sent by email.
Refunds
Approved refunds will be issued to the original payment method.
The customer’s bank, card issuer or payment provider may require additional processing time before the refund appears.
Payment Enquiries
Email: balastore54@outlook.com
Phone: +44 7413 282923